{"id":1861,"date":"2022-06-15T07:48:23","date_gmt":"2022-06-15T07:48:23","guid":{"rendered":"https:\/\/www.replicant.ai\/replicant-wins-1-ai-driven-solution-at-siia-codie-awards\/"},"modified":"2022-11-01T01:14:07","modified_gmt":"2022-11-01T01:14:07","slug":"replicant-wins-1-ai-driven-solution-at-siia-codie-awards","status":"publish","type":"post","link":"https:\/\/www.replicant.com\/blog\/replicant-wins-1-ai-driven-solution-at-siia-codie-awards\/","title":{"rendered":"Replicant Wins #1 AI-Driven Solution at SIIA CODiE Awards"},"content":{"rendered":"

Replicant Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution\u00a0<\/span><\/h1>\n

This week, the Software & Information Industry Association (SIIA) chose Replicant as the <\/span>Best Artificial Intelligence Driven Technology Solution of 2022<\/span><\/a> during their annual CODiE Awards, which recognize<\/span> companies producing the most innovative business technology products around the world.\u00a0<\/span><\/p>\n

On the heels of our $78M Series B round in April, this honor is another welcomed validation point in our mission to pioneer Contact Center Automation solutions for customer service leaders across every industry.<\/span><\/p>\n

\u201cReplicant is honored to be recognized by SIIA as the leading native artificial intelligence solution in 2022,\u201d said <\/span>Gadi Shamia<\/span><\/a>, CEO and Co-founder of Replicant. \u201cThe CODiE Awards have built a strong reputation as the top peer-recognized program in the business industry and this award serves as incredible market validation for our work as innovators in Contact Center Automation.\u201d<\/span><\/p>\n

Replicant was founded in 2017 to help companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges with Contact Center Automation.<\/span><\/p>\n

Since we set out our journey five years ago, the need for proven customer service innovation has never been more pressing. Wait times for customer support have skyrocketed, ongoing pandemic challenges have upended the hiring market, and agents have never been more stressed.\u00a0<\/span><\/p>\n

Replicant\u2019s AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24\/7.<\/span><\/p>\n

\u201cEven during these tumultuous times, business application, software, service and product providers continued the industry\u2019s long tradition of developing and marketing innovative solutions to meet business needs,\u201d said SIIA President Jeff Joseph. \u201cWe are proud to recognize this year\u2019s class of CODiE Award winners. They truly represent the best of the best in a highly-competitive and ever-evolving market.\u201d<\/span><\/p>\n

The Software & Information Industry Association (SIIA), the principal trade association for the software and digital content industries, announced the full slate of CODiE winners during an online winner announcement June 8 in the metaverse.\u00a0<\/span><\/p>\n