{"id":1737,"date":"2022-02-03T20:43:34","date_gmt":"2022-02-03T20:43:34","guid":{"rendered":"https:\/\/www.replicant.ai\/how-the-great-resignation-is-impacting-contact-centers-in-10-data-points\/"},"modified":"2022-11-01T01:18:41","modified_gmt":"2022-11-01T01:18:41","slug":"how-the-great-resignation-is-impacting-contact-centers-in-10-data-points","status":"publish","type":"post","link":"https:\/\/www.replicant.com\/blog\/how-the-great-resignation-is-impacting-contact-centers-in-10-data-points\/","title":{"rendered":"Infographic: How the Great Resignation is Impacting Contact Centers in 10 Data Points"},"content":{"rendered":"

How the Great Resignation is Impacting Contact Centers in 10 Data Points\u00a0<\/b><\/p>\n

The Great Resignation has upended the entire customer service world.<\/p>\n

Traditional Workforce Management (WFM) strategies are falling short, agents are becoming scarce, and call volumes continue to spike unpredictably in every industry.<\/p>\n

Statistics show that the mass exodus of employees is not just a growing trend, but one that is forcing contact centers to change how they support both their employees and their customers.<\/p>\n

Here’s the data behind the departures in 10 statistics:<\/p>\n

\"\"<\/p>\n

Download the full infographic. <\/strong>
\n\"Contact<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

How the Great Resignation is Impacting Contact Centers in 10 Data Points\u00a0 The Great Resignation…<\/p>\n","protected":false},"author":19,"featured_media":1740,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"\nInfographic: How the Great Resignation is Impacting Contact Centers in 10 Data Points | Replicant<\/title>\n<meta name=\"description\" content=\"The Great Resignation is impacting contact centers around the world, and increasing the immediate need for automation solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.replicant.com\/blog\/how-the-great-resignation-is-impacting-contact-centers-in-10-data-points\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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