Press Archive - Replicant https://www.replicant.com/press/ Mon, 31 Jul 2023 16:53:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.1 https://www.replicant.com/wp-content/uploads/2022/10/cropped-Symbol_SVG-1-32x32.png Press Archive - Replicant https://www.replicant.com/press/ 32 32 Replicant Identified as a 2023 “Most Promising Startup” https://www.replicant.com/press/replicant-identified-as-a-2023-most-promising-startup/ Mon, 31 Jul 2023 16:53:28 +0000 https://www.replicant.com/?post_type=press&p=6174 The post Replicant Identified as a 2023 “Most Promising Startup” appeared first on Replicant.

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In Customer Service, The ChatGPT Revolution Is Already Underway https://www.replicant.com/press/in-customer-service-the-chatgpt-revolution-is-already-underway/ Mon, 05 Jun 2023 18:24:21 +0000 https://www.replicant.com/?post_type=press&p=5838 The post In Customer Service, The ChatGPT Revolution Is Already Underway appeared first on Replicant.

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New Contact Center Benchmark Report From Replicant and Demand Metric Reveals Automation as Top Priority in 2023 https://www.replicant.com/press/new-contact-center-benchmark-report-from-replicant-and-demand-metric-reveals-automation-as-top-priority-in-2023/ Tue, 28 Mar 2023 15:26:04 +0000 https://www.replicant.com/?post_type=press&p=5356 The post New Contact Center Benchmark Report From Replicant and Demand Metric Reveals Automation as Top Priority in 2023 appeared first on Replicant.

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Replicant Awarded for Excellence in Artificial Intelligence https://www.replicant.com/press/replicant-awarded-for-excellence-in-artificial-intelligence/ Thu, 23 Mar 2023 16:46:25 +0000 https://www.replicant.com/?post_type=press&p=5318 The post Replicant Awarded for Excellence in Artificial Intelligence appeared first on Replicant.

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Replicant is a 2023 Silver Stevie Award Winner for Contact Center Solution https://www.replicant.com/press/replicant-is-a-2023-silver-stevie-award-for-contact-center-solution/ Mon, 06 Mar 2023 17:39:40 +0000 https://www.replicant.com/?post_type=press&p=5169 The post Replicant is a 2023 Silver Stevie Award Winner for Contact Center Solution appeared first on Replicant.

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Startups Should Forget Aspiring To Be Unicorns—Be Camels Instead https://www.replicant.com/press/startups-should-forget-aspiring-to-be-unicorns-be-camels-instead/ Tue, 08 Nov 2022 18:05:05 +0000 https://www.replicant.com/?post_type=press&p=4309 The post Startups Should Forget Aspiring To Be Unicorns—Be Camels Instead appeared first on Replicant.

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Achieving Balance Between AI and Human Experience https://www.replicant.com/press/achieving-balance-between-ai-and-human-experience/ Tue, 25 Oct 2022 18:07:42 +0000 https://www.replicant.com/?post_type=press&p=4228 The post Achieving Balance Between AI and Human Experience appeared first on Replicant.

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Why investing in innovation can be key to surviving economic uncertainty https://www.replicant.com/press/why-investing-in-innovation-can-be-key-to-surviving-economic-uncertainty/ Fri, 21 Oct 2022 18:09:37 +0000 https://www.replicant.com/?post_type=press&p=4229 The post Why investing in innovation can be key to surviving economic uncertainty appeared first on Replicant.

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AI Startup Replicant Is Transforming Customer Service Centers By Making Them More Automated—And More Accessible https://www.replicant.com/press/ai-startup-replicant-is-transforming-customer-service-centers-by-making-them-more-automated-and-more-accessible/ Tue, 30 Aug 2022 14:19:24 +0000 https://www.replicant.ai/?post_type=press&p=3450 The post AI Startup Replicant Is Transforming Customer Service Centers By Making Them More Automated—And More Accessible appeared first on Replicant.

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Three Ways To Guide Your Business Through A Tumultuous Economy https://www.replicant.com/press/three-ways-to-guide-your-business-through-a-tumultuous-economy/ Wed, 24 Aug 2022 20:09:31 +0000 https://www.replicant.ai/?post_type=press&p=3459 The post Three Ways To Guide Your Business Through A Tumultuous Economy appeared first on Replicant.

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New Benchmark Report Indicates that Contact Center Automation is Moving To The Mainstream https://www.replicant.com/press/new-benchmark-report-indicates-that-contact-center-automation-is-moving-to-the-mainstream/ Tue, 23 Aug 2022 13:57:20 +0000 https://www.replicant.ai/press/new-benchmark-report-indicates-that-contact-center-automation-is-moving-to-the-mainstream/ The post New Benchmark Report Indicates that Contact Center Automation is Moving To The Mainstream appeared first on Replicant.

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7 potential benefits for insurers that adopt contact center automation https://www.replicant.com/press/7-potential-benefits-for-insurers-that-adopt-contact-center-automation/ Fri, 19 Aug 2022 20:08:51 +0000 https://www.replicant.ai/?post_type=press&p=3458 The post 7 potential benefits for insurers that adopt contact center automation appeared first on Replicant.

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Gadi Shamia, CEO at Replicant, discusses the future of bots for contact center automation to improve customer service https://www.replicant.com/press/gadi-shamia-ceo-at-replicant-discusses-the-future-of-bots-for-contact-center-automation-to-improve-customer-service/ Sun, 07 Aug 2022 20:13:53 +0000 https://www.replicant.ai/?post_type=press&p=3460 The post Gadi Shamia, CEO at Replicant, discusses the future of bots for contact center automation to improve customer service appeared first on Replicant.

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Replicant Named 2022 Hot Vendor in Conversational AI by Aragon Research https://www.replicant.com/press/replicant-named-2022-hot-vendor-in-conversational-ai-by-aragon-research/ Thu, 04 Aug 2022 15:54:39 +0000 https://www.replicant.ai/press/replicant-named-2022-hot-vendor-in-conversational-ai-by-aragon-research/ The post Replicant Named 2022 Hot Vendor in Conversational AI by Aragon Research appeared first on Replicant.

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The Brave New World Of Contact Center Automation https://www.replicant.com/press/the-brave-new-world-of-contact-center-automation/ Wed, 20 Jul 2022 17:47:41 +0000 https://www.replicant.ai/press/the-brave-new-world-of-contact-center-automation/ The post The Brave New World Of Contact Center Automation appeared first on Replicant.

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Four ways customer service can build (or ruin) your brand https://www.replicant.com/press/four-ways-customer-service-can-build-or-ruin-your-brand/ Fri, 01 Jul 2022 20:23:10 +0000 https://www.replicant.ai/?post_type=press&p=3461 The post Four ways customer service can build (or ruin) your brand appeared first on Replicant.

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Replicant Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution https://www.replicant.com/press/replicant-receives-siia-codie-award-for-best-artificial-intelligence-driven-technology-solution/ Wed, 15 Jun 2022 14:04:55 +0000 https://www.replicant.ai/press/replicant-receives-siia-codie-award-for-best-artificial-intelligence-driven-technology-solution/ The post Replicant Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution appeared first on Replicant.

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Benjamin Gleitzman, CTO & Co-Founder at Replicant https://www.replicant.com/press/benjamin-gleitzman-cto-co-founder-at-replicant/ Wed, 01 Jun 2022 22:11:42 +0000 https://www.replicant.ai/?post_type=press&p=3465 The post Benjamin Gleitzman, CTO & Co-Founder at Replicant appeared first on Replicant.

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Replicant Launches Single Conversation Engine To Automate Customer Service Interactions Across Every Channel https://www.replicant.com/press/replicant-launches-single-conversation-engine-to-automate-customer-service-interactions-across-every-channel/ Wed, 25 May 2022 20:07:32 +0000 https://www.replicant.ai/press/replicant-launches-single-conversation-engine-to-automate-customer-service-interactions-across-every-channel/ The post Replicant Launches Single Conversation Engine To Automate Customer Service Interactions Across Every Channel appeared first on Replicant.

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Trend Report: Hotel Workforce Automation Boosts Productivity https://www.replicant.com/press/trend-report-hotel-workforce-automation-boosts-productivity/ Thu, 28 Apr 2022 19:03:48 +0000 https://www.replicant.ai/press/trend-report-hotel-workforce-automation-boosts-productivity/ The post Trend Report: Hotel Workforce Automation Boosts Productivity appeared first on Replicant.

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Replicant Raises $78 Million in Series B Funding to Automate Customer Service https://www.replicant.com/press/replicant-raises-78-million-in-series-b-funding-to-automate-customer-service/ Tue, 26 Apr 2022 14:50:53 +0000 https://www.replicant.ai/press/replicant-raises-78-million-in-series-b-funding-to-automate-customer-service/ The post Replicant Raises $78 Million in Series B Funding to Automate Customer Service appeared first on Replicant.

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Call center automation software vendor Replicant raises $78M https://www.replicant.com/press/call-center-automation-software-vendor-replicant-raises-78m/ Tue, 26 Apr 2022 12:10:24 +0000 https://www.replicant.ai/press/call-center-automation-software-vendor-replicant-raises-78m/ The post Call center automation software vendor Replicant raises $78M appeared first on Replicant.

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How Automating Contact Centers Will Boost Customer Experience https://www.replicant.com/press/how-automating-contact-centers-will-boost-customer-experience/ Fri, 25 Mar 2022 20:03:36 +0000 https://www.replicant.ai/?post_type=press&p=3456 The post How Automating Contact Centers Will Boost Customer Experience appeared first on Replicant.

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What to Make of Zoom’s Contact Center Announcement https://www.replicant.com/press/what-to-make-of-zooms-contact-center-announcement/ Sun, 13 Mar 2022 19:56:17 +0000 https://www.replicant.ai/?post_type=press&p=3455 The post What to Make of Zoom’s Contact Center Announcement appeared first on Replicant.

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Customer service crisis: How automation can provide a lifeline https://www.replicant.com/press/customer-service-crisis-how-automation-can-provide-a-lifeline/ Fri, 11 Mar 2022 21:01:10 +0000 https://www.replicant.ai/?post_type=press&p=3462 The post Customer service crisis: How automation can provide a lifeline appeared first on Replicant.

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Why Contact Center Automation Is Finding a Home in Hospitality https://www.replicant.com/press/why-contact-center-automation-is-finding-a-home-in-hospitality/ Wed, 23 Feb 2022 19:44:15 +0000 https://www.replicant.ai/?post_type=press&p=3454 The post Why Contact Center Automation Is Finding a Home in Hospitality appeared first on Replicant.

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Conversational AI: A Fresh Start for the Contact Center https://www.replicant.com/press/conversational-ai-a-fresh-start-for-the-contact-center/ Tue, 22 Feb 2022 21:04:07 +0000 https://www.replicant.ai/?post_type=press&p=3463 The post Conversational AI: A Fresh Start for the Contact Center appeared first on Replicant.

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#34 Benjamin Gleitzman – CTO and co-founder of Replicant A.I. https://www.replicant.com/press/34-benjamin-gleitzman-cto-and-co-founder-of-replicant-a-i/ Fri, 04 Feb 2022 22:15:31 +0000 https://www.replicant.ai/?post_type=press&p=3466 The post #34 Benjamin Gleitzman – CTO and co-founder of Replicant A.I. appeared first on Replicant.

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Replicant Names Customer Service Innovators of 2022 https://www.replicant.com/press/replicant-names-customer-service-innovators-of-2022/ Wed, 19 Jan 2022 14:12:39 +0000 https://www.replicant.ai/press/replicant-names-customer-service-innovators-of-2022/ The post Replicant Names Customer Service Innovators of 2022 appeared first on Replicant.

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Conversational AI Will Play a New Role in Improving Customer Service for Retail in 2022 https://www.replicant.com/press/conversational-ai-will-play-a-new-role-in-improving-customer-service-for-retail-in-2022/ Tue, 18 Jan 2022 19:29:15 +0000 https://www.replicant.ai/?post_type=press&p=3452 The post Conversational AI Will Play a New Role in Improving Customer Service for Retail in 2022 appeared first on Replicant.

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Replicant Expands Conversational AI Platform with New Capabilities to Empower Contact Center Leaders https://www.replicant.com/press/replicant-expands-conversational-ai-platform-with-new-capabilities-to-empower-contact-center-leaders/ Wed, 17 Nov 2021 13:06:41 +0000 https://www.replicant.ai/press/replicant-expands-conversational-ai-platform-with-new-capabilities-to-empower-contact-center-leaders/ The post Replicant Expands Conversational AI Platform with New Capabilities to Empower Contact Center Leaders appeared first on Replicant.

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Replicant Survey Finds Poor Customer Service Affects Consumer Brand Loyalty, but Conversational AI May Help Them Stay https://www.replicant.com/press/replicant-survey-finds-poor-customer-service-affects-consumer-brand-loyalty-but-conversational-ai-may-help-them-stay/ Wed, 13 Oct 2021 14:23:17 +0000 https://www.replicant.ai/press/replicant-survey-finds-poor-customer-service-affects-consumer-brand-loyalty-but-conversational-ai-may-help-them-stay/ The post Replicant Survey Finds Poor Customer Service Affects Consumer Brand Loyalty, but Conversational AI May Help Them Stay appeared first on Replicant.

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Replicant Named a Forbes Top 50 AI Firms to Watch in 2021 | Replicant https://www.replicant.com/press/replicant-named-a-forbes-top-50-ai-firms-to-watch-in-2021-replicant/ Wed, 12 May 2021 10:43:39 +0000 https://www.replicant.ai/press/replicant-named-a-forbes-top-50-ai-firms-to-watch-in-2021-replicant/ The post Replicant Named a Forbes Top 50 AI Firms to Watch in 2021 | Replicant appeared first on Replicant.

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Replicant.ai Voted Promising Enterprise AI Startup by The Information https://www.replicant.com/press/the-information/ Wed, 02 Dec 2020 13:42:28 +0000 https://www.replicant.ai/press/the-information/ The post Replicant.ai Voted Promising Enterprise AI Startup by The Information appeared first on Replicant.

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Replicant Raises $27 Million To Propel Its Voice AI For Customer Service Phone Calls https://www.replicant.com/press/replicant-raises-27-million-to-propel-its-voice-ai-for-customer-service-phone-calls/ Thu, 10 Sep 2020 13:43:20 +0000 https://www.replicant.ai/press/replicant-raises-27-million-to-propel-its-voice-ai-for-customer-service-phone-calls/ The post Replicant Raises $27 Million To Propel Its Voice AI For Customer Service Phone Calls appeared first on Replicant.

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Replicant, World’s First Autonomous Contact Center, Raises $27 Million https://www.replicant.com/press/replicant-worlds-first-autonomous-contact-center-raises-27-million/ Thu, 10 Sep 2020 05:42:45 +0000 https://www.replicant.ai/press/replicant-worlds-first-autonomous-contact-center-raises-27-million/ The post Replicant, World’s First Autonomous Contact Center, Raises $27 Million appeared first on Replicant.

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AiThority Interview with Gadi Shamia, Co-founder and CEO at Replicant https://www.replicant.com/press/aithority-interview-with-gadi-shamia-co-founder-and-ceo-at-replicant/ Mon, 13 Apr 2020 21:44:47 +0000 https://www.replicant.ai/?post_type=press&p=3464 The post AiThority Interview with Gadi Shamia, Co-founder and CEO at Replicant appeared first on Replicant.

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Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work https://www.replicant.com/press/replicant-ai-launches-voice-responder-an-autonomous-ai-voice-bot-for-the-future-of-work/ Tue, 31 Mar 2020 13:43:43 +0000 https://www.replicant.ai/press/replicant-ai-launches-voice-responder-an-autonomous-ai-voice-bot-for-the-future-of-work/ The post Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work appeared first on Replicant.

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Replicant’s AI Voice Responder supports call centers during COVID-19 https://www.replicant.com/press/replicants-ai-voice-responder-supports-call-centers-during-covid-19/ Mon, 30 Mar 2020 13:44:06 +0000 https://www.replicant.ai/press/replicants-ai-voice-responder-supports-call-centers-during-covid-19/ The post Replicant’s AI Voice Responder supports call centers during COVID-19 appeared first on Replicant.

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Daily MarTech Roundup: Latest News, Insights, Funding and Updates https://www.replicant.com/press/daily-martech-roundup-latest-news-insights-funding-and-updates/ Sun, 29 Mar 2020 13:44:26 +0000 https://www.replicant.ai/press/daily-martech-roundup-latest-news-insights-funding-and-updates/ The post Daily MarTech Roundup: Latest News, Insights, Funding and Updates appeared first on Replicant.

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AI Voice Responders Support Call Centers During COVID-19 https://www.replicant.com/press/ai-voice-responders-support-call-centers-during-covid-19/ Sat, 28 Mar 2020 13:44:44 +0000 https://www.replicant.ai/press/ai-voice-responders-support-call-centers-during-covid-19/ The post AI Voice Responders Support Call Centers During COVID-19 appeared first on Replicant.

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Replicant Introduces AI Voice Responder https://www.replicant.com/press/replicant-introduces-ai-voice-responder/ Fri, 27 Mar 2020 13:46:46 +0000 https://www.replicant.ai/press/replicant-introduces-ai-voice-responder/ The post Replicant Introduces AI Voice Responder appeared first on Replicant.

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AI-Enabled Voice Technology Company Replicant Raises $7 Million https://www.replicant.com/press/ai-enabled-voice-technology-company-replicant-raises-7-million/ Fri, 02 Aug 2019 13:47:24 +0000 https://www.replicant.ai/press/ai-enabled-voice-technology-company-replicant-raises-7-million/ The post AI-Enabled Voice Technology Company Replicant Raises $7 Million appeared first on Replicant.

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No Jitter Roll: Five for Friday https://www.replicant.com/press/no-jitter-roll-five-for-friday/ Fri, 26 Jul 2019 13:47:57 +0000 https://www.replicant.ai/press/no-jitter-roll-five-for-friday/ The post No Jitter Roll: Five for Friday appeared first on Replicant.

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Replicant Launches With $7 Million In New Funding and Adds Veteran CEO https://www.replicant.com/press/replicant-launches-with-7-million-in-new-funding-and-adds-veteran-ceo/ Thu, 25 Jul 2019 13:48:43 +0000 https://www.replicant.ai/press/replicant-launches-with-7-million-in-new-funding-and-adds-veteran-ceo/ The post Replicant Launches With $7 Million In New Funding and Adds Veteran CEO appeared first on Replicant.

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Talking to Bots? Replicant AI Launched with $7million https://www.replicant.com/press/talking-to-bots-replicant-ai-launched-with-7million/ Thu, 25 Jul 2019 13:48:20 +0000 https://www.replicant.ai/press/talking-to-bots-replicant-ai-launched-with-7million/ The post Talking to Bots? Replicant AI Launched with $7million appeared first on Replicant.

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